Mall Security
Mall Security is located in the International Food Court near Subway.
At Eastfield Mall, providing a safe and secure shopping environment is our top priority. To accomplish this goal, a twenty-one member team of Mall Security Officers has been put in place. Many of the Security Officers are also sworn City of Springfield Special Officers.
Each Security Officer receives 32 hours of training in medical emergencies as well as incident deterrent and prevention. Specific areas of training include:
- Defibrillator training
- Communication Procedures
- Missing Children
- Crowd Control
- Accidents & Property Damage
- Crime & Incident Reporting
- Public Relations
- Information Collection
- Arrest Powers
In addition to foot patrol inside the Mall, Security Officers also use mobile units and bicycles to patrol the exterior of the mall. Nearly 40 closed circuit state of the art TV cameras further enhance security by monitoring Mall activities around the clock, ensuring a safe and comfortable environment for shoppers.
Working with the City of Springfield, Eastfield Mall is a substation for the area's neighborhood Community Police. Both Mall Security and the Community Police substation are located in the International Food Court.
Security assistance is available 24 hours a day by calling 543-8000 x22. Please contact Security Operations for assistance with the following or any other issue:
- Getting packages to your car
- Locating where you parked
- An escort to your car
If you are interested in becoming an Eastfield Mall Security Officer, please contact Security at 543-8000 x21 or email at cgoodrow@eastfieldmall.com
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